Increase customer satisfaction scores by up to 49% with Awaken

Our bespoke demo process highlights how our products can unite your existing tools, while increasing agent visibility and call times in real-time scenarios.

34a4eaf1-vector

Start now for:

Green animated circle with a tick sign

Insights on your current contact centre stats. compared to others in your industry

Green animated circle with a tick sign

A tour of our most popular features with real-world examples from our customers

Green animated circle with a tick sign

Guaranteed ROI within 6 months

Book your free Demo!

Our products are used by 75% of the companies within the Gartner Magic Quadrant

We've helped countless contact centres thrive with our products, providing them with the insights needed to increase operational efficiency and profitability within their contact centre by 85% and 300% respectively.

d9758c48-audio-translation-image_10cw0at000000000000028

Here's just some of the benefits of using Awaken

  • Reduced call handling times: Our technology can help lead you to a fast first call resolution
  • A clearer understanding about where your contact centre's processes are falling short internally, and how you can solve this
  • Guide your agents to the 'next best action': the step that is most suited to a specific customer's request or concern
7c75a272-heres-just-some-of-thebenefits-of-using-awaken_10cw09y000000000000028