Build a better contact centre with the right plan from Awaken

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Get flexible, rolling monthly contracts

We are so confident in our product that we offer the ultimate flexibility with monthly rolling contracts that you can cancel anytime.

Product Breakdown

Features:

- Speech, Voice & Text Analytics
- Reporting & Dashboards
- Quality Assurance

What’s included:

FREE trial as standard

Rapid implementation, understandable data, and a guaranteed return on your investment within 6 months.

Voice and Speech Analytics

  • Setup - starting from 2 days of professional services and training.
  • Charged per concurrent user - calls and voicemails processed are charged by the hour (minimum hours 500 per month).

Text Analytics – email, chat, social and chat-bot conversations.

  • Setup - starting from 3 days of professional services and training.
  • Charged per character - a minimum bundle of 3,000,000 characters which would process on average 7,500 emails or chat conversations.

Discounts apply for committed volumes across all features.

Start Free Trial Now

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Are you ready to start building the contact centre of the future?

Awaken’s innovative technology can support you as you build and scale your contact centre operations.