Build a better contact centre with the right plan from Awaken

iStock-1372002684 (1)

Get flexible, rolling monthly contracts

We are so confident in our product that we offer the ultimate flexibility with monthly rolling contracts that you can cancel anytime.

Product Breakdown


- Speech, Voice & Text Analytics
- Reporting & Dashboards
- Quality Assurance

What’s included:

FREE trial as standard

Rapid implementation, understandable data, and a guaranteed return on your investment within 6 months.

Voice and Speech Analytics

  • Setup - starting from 2 days of professional services and training.
  • Charged per concurrent user - calls and voicemails processed are charged by the hour (minimum hours 500 per month).

Text Analytics – email, chat, social and chat-bot conversations.

  • Setup - starting from 3 days of professional services and training.
  • Charged per character - a minimum bundle of 3,000,000 characters which would process on average 7,500 emails or chat conversations.

Discounts apply for committed volumes across all features.

Start Free Trial Now


Are you ready to start building the contact centre of the future?

Awaken’s innovative technology can support you as you build and scale your contact centre operations.