ROI Calculator
Are you running a call centre or a "cost centre"?
The cost of agent onboarding and training is a huge drain to contact centres. Reduce your onboarding times by 60% or more with Awaken's Real-Time Agent Guidance — Contact centre software that guides agents with dynamic 'next best action' prompts on 100% of calls.
Discover how much you could be saving with Real-Time Agent Guidance:
- Enter how many agents your business has
- Enter the average agent salary (GBP£)
- Then, click to reveal how much your contact centres could be saving annually.
See how much you could be saving with Awaken
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Trusted by over 850 brands across 40 countries
How much Awaken's Real-Time Agent Guidance could save you per year:
£180,000
This figure is based on results achieved by Awaken clients who saw a 20% increase in productivity (a conservative estimate)
Get agents from 'hired' to 'expert' in 60% less time
Why not explore Real-Time Agent Guidance for free?
Book a free bespoke demo today, and get:
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A runthrough of Awaken's Real-Time Agent Guidance with a contact centre expert
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Real examples of how others in your industry are benefiting from Awaken right now
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A chance to pick our brains and get all your contact centre-related questions answered
Fill out the form to book your free demo today
Get agents from 'hired' to 'expert' in 60% less time
Awaken's Real-Time Guidance software guides agents to "ideal" customer resolutions every time.
See how much contact centres similar to yours are saving each year with Awaken
Onboard agents in 60% less time:
train agents on the software, rather than every tool and system. Get them up and running fast.
Reduce call handling times by 30%
agents will always know what to say (even for complex call flows).
A unified agent desktop:
agents no longer have to switch between multiple apps or search for info during calls.
Seamless integrations:
connects and communicates with all your apps and data sources (deploy in just hours).
Awaken products are used by 75% of the companies within the Gartner Magic Quadrant
We've helped countless contact centres thrive. Plus, we offer ongoing support should you need it. Join over 850 brands who have seen operational efficiency and profitability increases of up to 85% and 300%, respectively.
