News & PR

How will the new Consumer Duty Act impact businesses?

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Agent Assist, Real-Time Guidance, and the Future of Analytics. The Call and Contact Centre Expo 2022 Write Up

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Awaken Sponsors CCW San Antonio 23

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Awaken Intelligence Develops Out-of-the-Box Speech Analytics Integration For Voice Specialists, Red Box

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Are you ready for real-time? Join the debate at the Call and Contact Centre Expo (UK)

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Awaken named finalist in the European Contact Centre Awards 2022

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Awaken Integrates Voice Analytics into Customer Engagement Platform Twilio

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Awaken Intelligence Attending Contact.io in Denver, Colorado

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Awaken Christmas Dinner

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End of Life of Legacy CallScripter Products

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Awaken Intelligent Agent joins the Odigo Connect Marketplace

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From the Blog

A Guide to Improving Mental Health and Reducing Stress in the Contact Centre

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How will the new Consumer Duty Act impact businesses?

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Best Speech Analytics Software Tools

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What is Post-Call Analytics in a contact centre?

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Agent Assist, Real-Time Guidance, and the Future of Analytics. The Call and Contact Centre Expo 2022 Write Up

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