Awaken Resources
E-books and Whitepapers
Your Contact Centre Could Operate Better. A Lot Better
Want to create an efficient contact centre that always provides good customer service? Find out how today!
How Speech and Voice Analytics can Improve First Call Resolution
How to win the customer with a high FCR score? We got you covered! Read our ultimate guide.
Revolutionise your Contact Centre Efficiency in 2022
Join the technological revolution! Find out how to accelerate your contact centre performance in 2022!
Events
ON DEMAND
Oct 13, 2021
Webinar: Tea, Toast and Tucker – Voice Analytics
ON DEMAND
Breakfast Session: The future of Insurance contact centres with ...
ON DEMAND
Webinar: How to improve the customer and agent experience with a...
Blog
Case Studies
STARS Vigilant Emergency Communications Centre
Awaken’s Intelligent Agent – the key to simplifying critical support in emergencies.
Leading the Insurance Market
Complex claims taking made easier for both, your client and your business.
Aquarius Remote Contact Centre
Discover the secret to frictionless operations in a fully remote contact centre.
