Increase customer satisfaction scores by up to 49% with our real-time agent guidance
Our bespoke demo process highlights how our products can unite your existing tools, while increasing agent visibility and call times in real-time scenarios.
Advice from one of our contact centre experts about your needs and future goals
A bespoke demo of our software, highlighting the benefits in relation to every day scenarios
Answers to any questions you may have about Awaken and our products
Book Your Free Demo!
Our agent guidance software is used by 75% of the companies within the Gartner Magic Quadrant
We've helped countless contact centres thrive with our products, providing them with the guidance needed to increase operational efficiency and profitability within their contact centre by 85% and 300% respectively.
Here are just some of the benefits of using our real-time agent guidance software:
- Reduce training times and let your agents focus on providing optimum service.
- Streamline post call escalations and contact methods.
- Slash call handling times and keep cost-per-call in check.