Copy-of-Landing-Page-24.03

Webinar: Tea, Toast and Tucker – Voice Analytics

In this virtual session, Simon Black, CEO of Awaken Intelligence and Pierce Buckley, Founder & CEO of babelforce, show how you can embrace automation to implement positive change in your contact centre. See how automation makes it as easy as possible for customers to contact you and provides step by step guidance for your agents.

Watch this session to discover:

  • How to replace IVR with conversational AI and automation
  • How automation gives agents real-time active guidance
  • How to integrate all agent actions with your other systems
Copy-of-event-picture-landing-page-

From the Blog

How AI is enabling contact centre agent performance in 2024

Read More

ContactBabel Releases The Inner Circle Guide to AI-Enabled Agent Assistance 

Read More

The Future of Contact Centre Technology: Emerging Trends

Read More

8 Ways You Can Reduce Call Centre Staff Turnover

Read More

How to become data-driven and unlock the potential of your contact centre

Read More