Awaken Intelligence awarded Best Cloud-Based AI Contact Centre Software Provider 2024

Author: Chris Robinson | Date: 13/02/2024


LONDON – 13th February 2024 – Awaken Intelligence Ltd., a leading innovator in the realm of contact centre solutions, has been awarded the prestigious title of “Best Cloud-Based AI Contact Centre Software Provider 2024“.

This recognition, part of the renowned Global 100 Awards, underscores Awaken Intelligence’s commitment to excellence and innovation in leveraging artificial intelligence to revolutionize customer service experiences

The Global 100 Awards, celebrated for spotlighting trailblazers across various industries, recognize firms that exhibit unparalleled expertise and ground-breaking methodologies. Awaken Intelligence, with its sophisticated cloud-based solutions, has set a new benchmark in the contact centre software domain, providing an exemplary model of efficiency, customer engagement, and technological advancement.

Awaken Intelligence’s cutting-edge software harnesses the power of artificial intelligence to enhance customer interactions, streamline operations, and provide actionable insights. Their solutions are designed to empower contact centres with tools that optimize response times, improve customer satisfaction, and increase overall efficiency.

This award signifies more than just industry recognition; it is a testament to Awaken Intelligence’s strategic vision and operational excellence in a highly competitive and fast-evolving field.

By focusing on user-friendly interfaces, seamless integration, and advanced analytics, Awaken Intelligence has demonstrated its ability to stay ahead of industry trends and customer expectations.

The recognition from the Global 100 Awards is not only a prestigious honour but also serves as a powerful endorsement, enhancing the company’s brand image and providing a competitive edge in the market. It also reaffirms the company’s status as a leader and innovator in the realm of AI-powered contact centre software.

Awaken Intelligence has been at the forefront of contact centre software innovation, focusing on AI-driven solutions to enhance customer engagement and operational efficiency. Their commitment to innovation and customer-centric approach has consistently set them apart in the industry.

With this accolade, Awaken Intelligence is poised for continued growth and is dedicated to further advancing its software capabilities. The company remains committed to delivering exceptional value to its clients and shaping the future of contact centre operations with AI-driven solutions.

For more information about Awaken Intelligence Ltd. and their award-winning solutions, visit