Awaken’s Voice Analytics, Agent Guidance and Dispatch Solutions Now Available for Public Sector
Awaken Intelligence is delighted to announce that it has been accepted to G-Cloud 12 as of 28th of September 2020. It means that Awaken Intelligence is now recognised as one of the cloud software as a service (SaaS) providers of choice for the Government and public sector organisations, providing conversation AI services as part of the latest G-Cloud 12 Digital Marketplace.
“G-Cloud has gone from strength to strength over the last few years,” commented Simon Black, CEO, Awaken Intelligence. “Awaken’s inclusion in this latest iteration, G12, means we can now deliver our services to all customers, across all sectors.”
The Digital Marketplace’s goal is to help public services purchase the technology and services required. Awaken’s Voice Analytics, Agent Guidance and Dispatch solutions will all be featured on the portal.
About Awaken Intelligence
Awaken Intelligence’s conversation AI suite is based on over 35 years of understanding customer needs and providing end to end technology-based solutions that drive frictionless customer experience. To date, we have worked with over 850 customer brands across 40 countries delivering innovative technology solutions to improve their customers’ journeys.