Awaken Intelligence is thrilled to announce that we will be joining our partner babelforce at this year’s Call & Contact Centre Expo on 10th-11th November.
Register at the event for free and join our experts to discover how automated agent guidance can make a difference to your contact centre. To book a one-on-one session with our team please click here.
Reasons to Talk to Awaken Intelligence and babelforce
Discover how our automated Dynamic Agent Guidance can deliver significant benefits your contact centre:
- Reduce agent training time from 6 to 2 weeks
- Increase agent retention
- Improve CSAT score by 15%
- Increase First Call Resolution (FCR) rate
- Lower AHT and decrease operational costs.