Join babelforce and Awaken Intelligence at Call and Contact Centre Expo 2020 Virtual Event

Awaken Intelligence is thrilled to announce that we will be joining our partner babelforce  at this year’s Call & Contact Centre Expo on 10^th-11^th November.

Register at the event for free and join our experts to discover how automated agent guidance can make a difference to your contact centre.

Reasons to Talk to Awaken Intelligence and babelforce

Discover how our automated Dynamic Agent Guidance can deliver significant benefits your contact centre:

• Reduce agent training time from 6 to 2 weeks
• Increase agent retention
• Improve CSAT score by 15%
• Increase First Call Resolution (FCR) rate
• Lower AHT and decrease operational costs.