Join babelforce and Awaken Intelligence at Call and Contact Centre Expo 2020 Virtual Event

Author: Simon Black | Date: 25/08/2020

Awaken Intelligence is thrilled to announce that we will be joining our partner babelforce  at this year’s Call & Contact Centre Expo on 10th-11th November.

Register at the event for free and join our experts to discover how automated agent guidance can make a difference to your contact centre.

Reasons to Talk to Awaken Intelligence and babelforce

Discover how our automated Dynamic Agent Guidance can deliver significant benefits your contact centre:

  • Reduce agent training time from 6 to 2 weeks
  • Increase agent retention
  • Improve CSAT score by 15%
  • Increase First Call Resolution (FCR) rate
  • Lower AHT and decrease operational costs.