Events

Upcoming Events

On-Demand Webinars

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ON DEMAND

Oct 13, 2021

Webinar: Tea, Toast and Tucker – Voice Analytics

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ON DEMAND

Breakfast Session: The future of Insurance contact centres with ...

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ON DEMAND

Webinar: How to improve the customer and agent experience with a...

From the Blog

How artificial intelligence (in particular LLMs) can assist agents in the contact center

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Awaken Intelligence and IRIS Audio Technologies join forces to deliver heightened contact centre performance 

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My thoughts from the Call & Contact Center Expo in Las Vegas

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NobelBiz integrates Awaken technology to bring unrivalled scripting capabilities to its cloud contact center ecosystem

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Common Pitfalls Implementing AI in the Contact Center

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