Events

Upcoming Events

On-Demand Webinars

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ON DEMAND

Oct 13, 2021

Webinar: Tea, Toast and Tucker – Voice Analytics

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ON DEMAND

Breakfast Session: The future of Insurance contact centres with ...

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ON DEMAND

Webinar: How to improve the customer and agent experience with a...

From the Blog

From reactive to proactive – How capturing live audio can enhance your contact centre operations 

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Awaken Intelligence nominated for CCW Excellence Award 2024

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Using Interaction Analytics to Drive Agent Performance and Customer Satisfaction

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What is Call Centre Quality Assurance?

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How AI is enabling contact centre agent performance in 2024

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