Events

Upcoming Events

On-Demand Webinars

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ON DEMAND

Oct 13, 2021

Webinar: Tea, Toast and Tucker – Voice Analytics

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ON DEMAND

Breakfast Session: The future of Insurance contact centres with ...

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ON DEMAND

Webinar: How to improve the customer and agent experience with a...

From the Blog

How Reducing Agent Effort Can Support Performance Improvement

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How artificial intelligence (in particular LLMs) can assist agents in the contact center

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The Psychology of Contact Centre Work: Understanding and Mitigating Stress Triggers

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Summer is on the way – is your contact centre ready?

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Tethr and Awaken Intelligence Join Forces as Creovai

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