News & PR

Awaken Sponsors CCW San Antonio 23

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Awaken Intelligence Develops Out-of-the-Box Speech Analytics Integration For Voice Specialists, Red Box

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Awaken named finalist in the European Contact Centre Awards 2022

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Awaken Integrates Voice Analytics into Customer Engagement Platform Twilio

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Awaken Intelligence Attending Contact.io in Denver, Colorado

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Awaken Christmas Dinner

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End of Life of Legacy CallScripter Products

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Awaken Intelligent Agent joins the Odigo Connect Marketplace

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A new chapter for Awaken

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Announcing the re-brand of our website!

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Awaken Intelligence Joins G-Cloud 12 Digital Marketplace

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From the Blog

How to manage agent churn and operational efficiency in the pursuit of customer centricity

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Why it’s time to ditch paper-based quality assurance and move to automated checks in your contact centre

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The state of play for Artificial Intelligence (AI) in the contact center

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HOW TO: Integrate ChatGPT into Intelligent Agent

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Configuring Agent Guidance to work with ChatGPT

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