News & PR

Awaken Sponsors CCW San Antonio 23

Read More

Awaken Intelligence Develops Out-of-the-Box Speech Analytics Integration For Voice Specialists, Red Box

Read More

Awaken named finalist in the European Contact Centre Awards 2022

Read More

Awaken Integrates Voice Analytics into Customer Engagement Platform Twilio

Read More

Awaken Intelligence Attending Contact.io in Denver, Colorado

Read More

Awaken Christmas Dinner

Read More

End of Life of Legacy CallScripter Products

Read More

Awaken Intelligent Agent joins the Odigo Connect Marketplace

Read More

A new chapter for Awaken

Read More

Announcing the re-brand of our website!

Read More

Awaken Intelligence Joins G-Cloud 12 Digital Marketplace

Read More

From the Blog

How to manage agent churn and operational efficiency in the pursuit of customer centricity

Read More

Why it’s time to ditch paper-based quality assurance and move to automated checks in your contact centre

Read More

The state of play for Artificial Intelligence (AI) in the contact center 

Read More

HOW TO: Integrate ChatGPT into Intelligent Agent  

Read More

Configuring Agent Guidance to work with ChatGPT

Read More

Ready to start building the
contact centre of the future?

 

Improve efficiency, agent wellbeing and customer satisfaction. Get your free demo now.

Fill in the form to get your demo